FAQ

Here’s the who, what, where and why of Restaurant Sherpas

What is Restaurant Sherpas?

Restaurant Sherpas is a management company that provides hands on leadership for semi-absentee and absentee owner franchisees of Teriyaki Madness, including visa holders, landlords, investors and more!

What is the fee?
The monthly fee is $2000/month plus 5% of sales revenues over $900,000. This equates to about 3% of sales in a million dollar shop.
Are there extra fees for Real Estate, Construction, etc.?

Those fees are included in the Teriyaki Madness Franchise Fee and the Shop Opening Assistance Fee.

Are there benchmarks and analytics so the franchisees can see how their business is doing?

Teriyaki Madness is best in the business with creating benchmarks for the franchisees. We send out weekly and monthly reports.

Can franchisees opt in at anytime or does this need to be decided when signing an franchise agreement?

They can opt in at any time.

What are Restaurant Sherpas' responsibilities?
  • Real Estate Review
  • Construction Oversight
  • Marketing
  • Hiring & Training
  • Managing
  • Communication
  • Reporting
What are the franchisee’s responsibilities?
  • Approve strategic plan
  • Approve the budget
  • Sign off on locations, contractors and vendors
  • Read monthly reports.
Is this program available anywhere in the U.S. or just select markets?

It is available anywhere in the United States or Canada.

Does the franchisee have to live near the Restaurant Sherpa location?

No, the franchisee does not need to live anywhere near their shop(s).

Are you a leasing company? Do you absorb employment issues, compliance issues or potential lawsuits involving hiring employment issues?

No.

Does TMAD own Restaurant Sherpas or are they an affiliate company?

Restaurant Sherpas is an affiliate company with common stock ownership.

Do you share financial performance representations?

Yes, this is located in Teriyaki Madess’ Franchise Disclosure Document under Item 19.

How many shops are currently using Restaurant Sherpas?

This is a new program; currently we have 8 shops that are participating in the program with several more franchisees signed up. We expect about 10% of Teriyaki Madness franchisees to use Restaurant Sherpas.

Is there a required term of how long you have to commit to Restaurant Sherpas?

There is a one-year commitment, renewable annually, to use Restaurant Sherpas. If you decide you no longer want to use Sherpas at the end of the year, you just need to give us 90-days written notice.

Do you still hire assistant managers and General Managers in this program?

Yes. We recruit, hire and manage the manager. The manager works for us.

How many units can Restaurant Sherpas handle in their queue upon start up?

No constraint as of right now.

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